WE CARE ABOUT YOUR PRIVACY!
Being fully qualified, licensed and insured, Lancaster Painters Australia Pty Ltd provide a Covid-19 safe professional painting and decorating service in South Australia, New South Wales, Victoria and Tasmania. We are licensed with NSW Fair Trading and Consumer and Business Services SA. See our licences.
Lancaster Painters Australia Pty Ltd is registered for Australian taxation purposes and GST. ACN 147 965 008. ABN 85 479 617 277. Our registered business address is 214 Melbourne St, North Adelaide SA 5006.
What personal data we collect and why we collect it
Lancaster Painters Australia Pty Ltd only collects personal information necessary for us to carry out our functions and activities such as:
- to supply you with goods or services that you have requested;
- to process a request for a quote made via our website, by telephone, fax or email;
- to provide you with information you have requested from us.
If it is reasonable and practicable to do so, and only with your consent, we may collect personal information directly from you in order to process your request for information or a quotation for your job. We will not collect any information about you from any third party without your permission, and will only do so if it is necessary in providing you with the service or information that you are requesting. We will not sell or rent any of your personal information including email address to any third party. We will not use your information for email marketing nor do we subscribe your email to any email list. We will not give your personal information to any third party without your consent and will only do so for the purpose of supplying you with the information or services you are requesting.
The types of personal information that we collect generally includes your name, telephone number, email address, address, property type and type of work you are requesting.
No records of your visit to our website are made and no information from your browser including your IP address the date and time of you visit, the pages accessed, documents downloaded and the type of browser used are tracked or recorded.
Our website does not use analytics.
Our website does not allow visitors to our website to leave comments.
We do not allow any media to be uploaded to our website.
Should you choose to fill in one of our contact forms, then the following applies:
- Compulsory information includes your name, email address, phone number, address and property type – ie. residential, commercial etc. and type of work required – ie. painting, decorating etc. purely for quoting purposes.
- We use the Askimet* plugin for WordPress for our contact forms. The askimet.com is a hosted anti comment spam service operated by Automatic. It checks the person’s name and email entered into our contact forms on our website. It will also check the person’s website IF they enter it into the field. The website is not a compulsory field.
Please note: with the email address entered, we will not “spam” you, nor sell your email address to a third party. We will not share your personal information with any other person or organisation.
Quality and security of your personal information
Your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure by a range of security measures including computer network security systems, BOJC Security, Sucuri’s Website AntiVirus and Firewall, Ithemes Security plugin for WordPress, restricted access and firewalls. Information submitted via the contact forms on our website is submitted via our secure server which uses standard technology to ensure your information is encrypted and kept private.
Who we share your data with
We do not share any personal data with anyone. However, if you fill in one of our contact forms, your name, email and website (if entered) is sent to the Askimet service to check for spam.
Where we send your data
We do not share any personal data with anyone without your permission. However, if you choose to fill in one of our contact forms, your name, email and website (if entered) is sent to the Askimet service to check for spam.
How long we retain your data
With respect to your privacy options, we only retain the information you have provided us with your consent. On request by you, or when your personal information is no longer required for our response to your request for information or goods and services, we will delete all relevant personal information from our records including our backup systems.
How we protect your data
We use technical measures including encryption and staff training in data protection to keep your information safe.
Should you notice a data breach of the Australian Privacy Principles occur, please contact us and we will rectify it immediately. See contact information below.
You may contact Gary Lancaster – director of Lancaster Painters Australia Pty Ltd on 0412 610 018 or write to us at PO Box 3417, Norwood SA 5067 for:
- any privacy-specific concerns
- or to have your personal information corrected or deleted.
Receiving email and other correspondence
Lancaster Painters Australia Pty Ltd does will not provide you with on-going communication or email from us unless requested by or agreed to by yourself. We do not run marketing campaigns or surveys. We will only send you information that you have requested from us.